+81 70 3829 4716

Privacy Policy

How we protect and handle your personal information

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, submit a project inquiry, or contact us for services. This may include your name, email address, phone number, property address, project details, and preferences.

Personal Information

When you engage our services, we collect personal details necessary for project planning and execution, including contact information, property specifications, design preferences, and budget considerations.

Technical Information

We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and usage patterns to improve our services and website functionality.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our deck and patio construction services, communicate with you about projects, and ensure compliance with local building codes and regulations.

Service Delivery

Your information enables us to design custom outdoor living solutions, coordinate with local crews, obtain necessary permits, and provide ongoing maintenance services tailored to your specific needs.

Communication

We use your contact information to provide project updates, schedule consultations, send maintenance reminders, and respond to your inquiries about our services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Service Partners

We may share necessary project information with our vetted local crews, material suppliers, and permit authorities to ensure successful project completion and code compliance.

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, customers, or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption and Storage

All sensitive data is encrypted during transmission and stored securely using industry-standard protocols. Access to personal information is restricted to authorized personnel only.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, update, correct, or delete your data, subject to applicable laws and regulations.

Access and Correction

You may request access to your personal information or request corrections to ensure accuracy. We will respond to such requests within a reasonable timeframe.

Communication Preferences

You can opt out of promotional communications at any time, though we may still send service-related messages necessary for project completion and maintenance.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized content and services.

Cookie Types

Our website uses essential cookies for functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings and choices.

Third-Party Services

Our website may contain links to third-party services or integrate with external platforms. This privacy policy does not apply to third-party websites or services.

International Data Transfers

As a Japan-based company, we primarily process data within Japan. Any international transfers are conducted with appropriate safeguards to protect your information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through our website or direct communication.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us at:

Email: privacy@takumideckworks.com

Phone: +81 70 3829 4716

Address: 3 Chome-16-7 Himonya, Meguro City, Tokyo 152-0003, Japan

Last updated: January 2025